Shipping & Returns
SHIPPING Orders are ready to ship within 1-3 business days. If you are requiring a faster shipping service please contact us via email or the contact form on this website so we can create a custom order for you.
USA DOMESTIC ORDERS - are sent USPS priority mail and tracking numbers are provided. For same day order & shipping we do charge an expedited service charge based on your ribbon quantity. Please contact us via phone for this service, (note studio hours.)
INTERNATIONAL ORDERS - we ship worldwide using USPS! However, tracking and insurance are NOT AVAILABLE through this service. In order to keep shipping prices low, your package will not be insured and no one will be able to track its whereabouts should it become lost. If you require tracking and insurance we would have to ship your orders UPS and the shipping methods are more expensive. In these cases we would require you to fill out a Custom Ribbon Order form.
IMPORTANT NOTE taxes and custom fees may apply at delivery. These charges vary and the buyer is responsible for these charges.
RETURNS Unfortunately we DO NOT offer refunds and only issue store credits if orders are returned within 14 days of issued ribbon. Returns must be unused and in the same condition it arrived. All returns but be requested first VIA email to: email@example.com